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DROP 001 window Open Dispatch within 5 working days of the order Ships Worldwide
Hardman LondonOne line. Hardman London Ltd is the applicant on the filings, and the Latin word order is what the Chinese mark mirrors. Stacked, with LONDON letterspaced to the width of HARDMAN at a gap of half its cap height - open enough to read as deliberate, tight enough to still read as a word.
Hardman London

Delivery and returns

Where we send things, how long they take, and what happens at a border. Postage is calculated at checkout before you pay, so nothing here is a surprise later.

Where it goes

6 regions

United Kingdom

Posted from
the United Kingdom
Transit
3 to 5 working days after dispatch
Postage
{CONFIRM}
Duty and import tax
No duty or import tax. UK VAT is included in the price shown.

European Union

Posted from
the European Union
Transit
4 to 8 working days after dispatch
Postage
{CONFIRM}
Duty and import tax
Printed and posted inside the EU, so the parcel crosses no customs border and there is nothing to pay on delivery.

United States

Posted from
the United States
Transit
3 to 6 working days after dispatch
Postage
{CONFIRM}
Duty and import tax
Printed and posted inside the United States, so there is no import duty and nothing to pay on delivery.

Canada

Posted from
the United States or Canada
Transit
5 to 10 working days after dispatch
Postage
{CONFIRM}
Duty and import tax
Where a parcel crosses the border, Canadian duty and GST/HST may be charged on delivery. They are not included in the price shown.

Australia and New Zealand

Posted from
the United Kingdom
Transit
7 to 14 working days after dispatch
Postage
{CONFIRM}
Duty and import tax
Nothing clears the Australian border under AUD 1,000, so a single garment arrives with nothing to pay. New Zealand GST may be charged on delivery.

Switzerland, Norway and Japan

Posted from
the United Kingdom or the European Union
Transit
7 to 14 working days after dispatch
Postage
{CONFIRM}
Duty and import tax
Local duty and import tax may be charged on delivery and are not included in the price shown.

Entries marked {CONFIRM} are not settled yet. Postage for those regions is calculated and shown at checkout before you pay; we would rather leave the figure blank here than print one the till disagrees with.

When it goes

Dispatch

Within 5 working days of the order. Nothing is held in a warehouse: your order is the instruction to make the garment, which is why it takes a few days rather than a few hours.

Returns

Thirty days from delivery, for any reason, provided the garment is unworn and unwashed with its labels on. Tell us first so we can give you the address. We refund the price you paid and the standard outbound postage within fourteen days of getting it back.

If it arrived faulty or is not what this site said it was, we cover the postage both ways. That is on top of your legal rights, which nothing here reduces.

Sizes

Size exchanges are free within the United Kingdom and we cover both postage legs. Outside the UK, an exchange is a return and a new order, because sending one garment across a border twice costs more than making a second one.

The full contract is in the terms of sale.